SMS Terms

Launch-candidate version: 2.0.0-launch-candidate.20260904

Last updated: 2026-09-04

Activation notice: Student Loan Angel is preparing this service-message program but is not yet accepting SMS enrollment or sending program messages. These launch-candidate terms are not effective and do not themselves create consent.

1. Current Status

Student Loan Angel is a DBA of Knight Law Group, LLP (together, “Student Loan Angel,” “we,” “us,” or “our”). When the program is activated, Student Loan Angel will be the sender identified in the opt-in flow and in each message as appropriate.

The program is not active today. Providing a telephone number, submitting an evaluation, agreeing to receive a telephone call, or using the Website does not enroll anyone in SMS. Enrollment will be offered separately only after the reviewed program, provider, and sending number are activated.

2. Service Messages Only

If you separately opt in after activation, messages may include a response to a support request, an evaluation follow-up you requested, appointment or case-status reminders, document requests, account or security notices, and other operational customer-service communications related to your interaction with Student Loan Angel.

The program will not send advertising, marketing, promotions, or offers of legal services or attorneys by SMS. SMS consent will not authorize a professional referral, sharing with an attorney, or an attorney-client relationship. Those activities require their own applicable authorization or written engagement agreement.

3. Consent and Eligibility

SMS enrollment will require a separate affirmative opt-in associated with the telephone number, message purpose, language, disclosure version, source, and time. Consent is optional and is not a condition of buying or using any service. You must be at least 18, be the subscriber or customary user of the number, and have authority to consent. Do not enroll a shared or third-party number without that authority.

4. Frequency, Rates, and Delivery

Message frequency will vary based on your requests, appointments, account activity, and service needs. Message and data rates may apply under your wireless plan. Carriers are not liable for delayed or undelivered messages, and delivery is not guaranteed. Supported carriers and the sending telephone number will be identified when enrollment opens.

5. STOP, HELP, and Re-enrollment

After activation, reply STOP to cancel SMS messages from the program. We may send one confirmation of the opt-out. Reply HELP for help, or contact info@studentloanangel.com or +1 (424) 239-1054. An opt-out is retained and blocks later messages; changing an account or case does not remove it. Messages may resume only after a new, affirmative opt-in.

Because the program is not active yet, STOP and HELP are not currently operational through SMS. This page does not invite anyone to text the public telephone number.

6. Privacy and Safe Use

Information is handled as described in the Privacy Policy. Do not send a Social Security number, Federal Student Aid password, payment-card information, bank credentials, or complete account credentials by text. SMS is not appropriate for emergencies, legal deadlines, or time-sensitive instructions; use the official agency channel or contact us directly.

7. Activation Controls and Changes

No program message may be sent until qualified counsel approves the exact English and Spanish terms and consent flows, the configured provider and sender match the reviewed program, STOP/HELP and suppression controls pass preproduction review, and the business records a separate activation approval. We may revise these candidate terms before activation. Any material change after activation will require the disclosures and consent treatment applicable to that change.

8. Related Notices and Contact

Website use remains subject to the Terms of Use. The handling of information is described in the Privacy Policy.

Questions may be sent to info@studentloanangel.com, or to Knight Law Group, LLP, 10250 Constellation Blvd., Suite 2500, Los Angeles, CA 90067, +1 (424) 239-1054.